Frequently Asked Questions

Yes – ပန်းသွင်းမှု operates under a valid gambling licence issued by the Curaçao eGaming Authority. The platform adheres to strict AML (Anti‑Money Laundering) and responsible‑gaming regulations, and its licence number is displayed in the site footer for transparency.

Verification (KYC) is mandatory to comply with anti‑money‑laundering laws and to protect your account from fraud. You’ll need to upload a government‑issued ID and a recent proof of address; most requests are processed within 24 hours. Once verified, you can withdraw winnings without any delay.

The welcome bonus is a 100 % match up to $200 with a 35× playthrough requirement on the bonus amount only. You have 30 days from the moment you claim the offer to meet the wagering, and only bets on slots count 100 % toward the requirement.

Deposits can be made with Visa, Mastercard, Skrill, Neteller, ecoPayz, direct bank transfer and popular cryptocurrencies (BTC, ETH, USDT). Withdrawals are processed to the same method used for deposit; e‑wallet payouts are usually completed within 24 hours, while card and bank transfers take 3‑5 business days.

If a match is postponed before its scheduled start time, the bet is void and the stake is refunded unless the match is rescheduled within 48 hours. Cancelled matches also result in void bets, while matches abandoned after the event starts are settled based on the official competition rules.

You can manage your spending directly in the ‘Responsible Gaming’ section of your account settings, where you set daily, weekly or monthly deposit caps. Self‑exclusion options range from 24 hours to several months or indefinitely, and you can also request a permanent account closure by contacting support.